Organizational Change and Development MCQ Practice set

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Exam Question

Some of the changes in the performance due to OD, were seen in all these areas except

1. Improved Quality level of the products
2. Reduction in the manpower of the organization
3. Increase in profit levels
4. Increase in quality of Services

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Answer 2. Reduction in the manpower of the organization

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Exam Question

Organizational Development interventions to reduce group conflicts are critical because

1. It has an impact on organization’s functioning
2. it’s impact on individual satisfaction
3. it’s impact on team functioning
4. All of the above

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Answer 4. All of the above

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Exam Question

Which of the following terms describes “the process of planning, coordinating, and implementing changes to the information processing production, distribution, and system facilities”?

1. Management
2. Conflict Management
3. Change management
4. Crisis Management

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Answer 3. Change management

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Exam Question

For an Interdependency Intervention, in a group of Ten people, in order to interview others, how many individuals member of the team, each member would be required to do meet:-

1. 6 members
2. 7 members
3. 8 members
4. 9 members

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Answer 4. 9 members

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Exam Question

What do we mean by the term ‘strategic change’?

1. Formal organisation structures
2. The changes that inevitably result in organisations as they evolve in a changing environment
3. The proactive management of change to achieve strategic objectives
4. An mportant oranizational Change

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Answer 3. The proactive management of change to achieve strategic objectives

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Exam Question

Which of the following is an OD intervention Technique?

1. Exit Interview
2. Quality Circle
3. Organizational Restructuring
4. Team Building

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Answer 4. Team Building

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Exam Question

Which of the following is an organizational culture in which teams are formed to solve particular problems

1. Power Culture
2. Role Culture
3. Person Culture
4. Task Culture

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Answer 4. Task Culture

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Exam Question

Which of the following terms describes “selection of strategies from among alternative courses of action, both for the enterprise as a whole and for every department or section”?

1. Planning
2. Leading
3. Organizing
4. Controlling

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Answer 1. Planning

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Exam Question

Change agents facilitate the diagnostic phase by gathering, interpreting and presenting…

1. Data
2. Solutions
3. Problems
4. Alternatives

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Answer 1. Data

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Exam Question

Identify a model in which change is depicted in terms of process and content.

1. Burke Litwin model
2. Kurt Lewin Model
3. Punctuated Equilibrium Model
4. Organizational development model

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Answer 1. Burke Litwin model

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Exam Question

The data collection on organisation is undertaken by the Consultant, by way of

1. Interviews
2. Press Briefings
3. Social Network
4. All of the above

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Answer 4. All of the above

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Exam Question

Various types of tactics used by managers to accomplish their goals are known as

1. Use of social networks
2. Playing it straight
3. Going around the formal system
4. all of the above

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Answer 4. all of the above

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Exam Question

When organizational systems and structures are realigned with the desired behaviours, this is referred to as:

1. Refreezing
2. Unfreezing
3. Feedback
4. Resistance

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Answer 1. Refreezing

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Exam Question

Recognizing the need to change but responding in ways that have poor strategic fit with the business” refers to which of the following difficulties face by companies when they want to be innovative?

1. Failure of perception
2. Episodic Innovation
3. Steady State Innovation
4. Inappropriate innovation

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Answer 4. Inappropriate innovation

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Exam Question

Some of the indications of requirement of organisational development efforts are

1. Reduced Customer Satisfaction
2. Rapidly Increasing costs
3. All of the above
4. None of these

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Answer 3. All of the above

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Exam Question

Which of the following statements is true with respect to training and development?

1. Training is the process of developing the ability to perform both present and future jobs
2. Development is the process of developing the necessary skills to perform the present job
3. Training is used to develop technical skills of non-managers
4. Development is used to develop technical skills of non-managers

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Answer 3. Training is used to develop technical skills of non-managers

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Exam Question

The essence of large scale systems change programme is

1. Majority of participants agree on the nature of actions to be taken and the net desired result to be achieved
2. Majority of the participants understand the situation
3. Both (a) and (b)
4. None of these

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Answer 3. Both (a) and (b)

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Exam Question

Which of the following is not one of the stages in Kurt Lewin’s famous three-stage prescriptive model of change developed in the 1950s?

1. Moving to a new level
2. Melting resistance
3. Unfreezing current attitudes
4. Refreezing attitudes at the new level

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Answer 2. Melting resistance

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Exam Question

Which of the following states is the most vulnerable to changes in the firm’s environment?

1. Stable
2. Unstable
3. Neutral
4. Constant

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Answer 2. Unstable

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Exam Question

Most of the Organizational Development activities are based on all except

1. Data based
2. Problem Solving
3. Interviews
4. Scientific Method of Enquiry

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Answer 3. Interviews

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