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Management of Change and Organisational Development mcq with answers practice set

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Exam Question

…is an OC approach that focuses on data collection and analysis using a scientific methodology

  • 1. Action research
  • 2. Lewin’s three step model
  • 3. Organizational development
  • 4. Process consultation

View Answer

Answer 4. Process consultation

Practice set and Exam Quiz

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Exam Question

An OD technique that involves unstructured group interaction in which members learn by observing and participating rather than being told is:

  • 1. Survey Feedback
  • 2. Team Building
  • 3. Sensitivity Training
  • 4. Process Consultation

View Answer

Answer 2. Team Building

Practice set and Exam Quiz

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Exam Question

Kurt Lewin’s three-step model for successful change in organizations includes:

  • 1. Unthawing, changing, freezing
  • 2. Unfreezing, moving, freezing
  • 3. Unfreezing, moving, and refreezing
  • 4. Unfreezing, changing, and refreezing

View Answer

Answer 3. Unfreezing, moving, and refreezing

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Exam Question

Basically an operational change on a calculated basis as response to internal and external demands is a

  • 1. Fundamental change
  • 2. Planned Change
  • 3. Strategic Change
  • 4. Transformational change

View Answer

Answer 2. Planned Change

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Exam Question

Action Research was first defined by

  • 1. Kurt Lewin
  • 2. John Collier
  • 2. French and Bell
  • 3. None of the above

View Answer

Answer 1. Kurt Lewin

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Exam Question

Which of the following is a source of organizational resistance to change?

  • 1. Security
  • 2. Group Inertia
  • 3. Economic factors
  • 4. Habit

View Answer

Answer 1. Security

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Exam Question

Grid Organization Development technique was designed by

  • 1. Robert R Blake
  • 2. Jane S Mouton
  • 3. Roger Harrison
  • 4. Both a and b

View Answer

Answer 4. Both a and b

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Exam Question

Change efforts to overcome the pressures of both individual resistance and group conformity is called:

  • 1. Refreezing
  • 2. Mobilizing
  • 3. Unfreezing
  • 4. Planned change

View Answer

Answer 3. Unfreezing

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Exam Question

Which is not an Internal Change?

  • 1. Change in Equipments
  • 2. Job restructuring
  • 3. Change in Employee Attitude
  • 4. Change in Business cycles

View Answer

Answer 3. Change in Employee Attitude

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Exam Question

When organizational development involves radical change that is multidimensional and multilevel it is most likely going through

  • 1. Structural change
  • 2. Technological change
  • 3. First order change
  • 4. Second order change

View Answer

Answer 3. First order change

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Exam Question

In the moving stage of the Lewin’s Model

  • 1. driving forces within the organization provide disconfirming information that shows discrepancies between the organization’s desired state and its current state to reduce potentially resisting forces
  • 2. supporting mechanism stabilize the organization at a new state of equilibrium
  • 3. driving forces focus on developing new behaviors that may differ from prior habits
  • 4. none of the above

View Answer

Answer 3. driving forces focus on developing new behaviors that may differ from prior habits

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Exam Question

Interventions that are aimed at improving communication ability are:

  • 1. Structural interventions
  • 2. Intergroup interventions
  • 3. Interpersonal interventions
  • 4. Process consultation

View Answer

Answer 1. Structural interventions

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Exam Question

A change agent is:

  • 1. an external or an internal agent
  • 2. a behavioral scientist
  • 3. both a and b
  • 4. a national scientist

View Answer

Answer 1. an external or an internal agent

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Exam Question

When people resist change because they hear what they want to hear and they ignore information that challenges those perception, they are resisting change because:

  • 1. economic factors
  • 2. the fear of unknown
  • 3. selective information processing
  • 4. the security needs

View Answer

Answer 2. the fear of unknown

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Exam Question

In Incremental change there is a

  • 1. small change
  • 2. radical change
  • 3. gradual change
  • 4. significant change

View Answer

Answer 3. gradual change

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Exam Question

“First-order change” is change that:

  • 1. Is multidimensional, multilevel, discontinuous, and radical
  • 2. Provides insight into the ability of some individuals to resist change
  • 3. Is linear and continuous
  • 4. Is very threatening

View Answer

Answer 3. Is linear and continuous

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Exam Question

John Kotter built on Lewin’s three-step model to create a more detailed approach for implementing…

  • 1. Action research
  • 2. Economic shocks
  • 3. Change
  • 4. Social trends

View Answer

Answer 3. Change

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Exam Question

What is not true about Organizational Development?

  • 1. It’s a systematic approach
  • 2. It’s a response to change
  • 3. It’s an unplanned change
  • 4. It’s a scientific approach

View Answer

Answer 3. It’s an unplanned change

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Exam Question

Which one of the following is not a part of Effective Change Management?

  • 1. Motivating Change
  • 2. Initiating Change
  • 3. Creating Vision
  • 4. Developing political support

View Answer

Answer 4. Developing political support

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Exam Question

Which of the following is a tactic that managers can use to reduce resistance to change?

  • 1. Coercion
  • 2. Manipulation
  • 3. Education and Communication
  • 4. all of the above

View Answer

Answer 4. all of the above

Practice set and Exam Quiz

Yes! You can do Online MCQ practice of Management of Change and Organisational Development question set and give online exam quiz test for Management of Change and Organisational Development, so you can check your knowledge. Also must test your skill through FREE MCQ quiz from home page.

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